Privacy notice

Last updated: 10 November 2026

Who we are

Lulu Technologies, Coquitlam, British Columbia, Canada, runs Figurefold and this website. We follow Canada’s privacy laws (PIPEDA and British Columbia’s PIPA). Contact: bashar@lulutech.ca.

This website

• When you send the form, we keep what you wrote (name, company, email, phone, country, message) to reply to you and follow up. We don’t sell it or use it for advertising.
• The form uses Cloudflare Turnstile to check you’re not a robot. The site sets no tracking or advertising cookies.
• Our hosting provider (Cloudflare) keeps standard server logs for security.

Data in the Figurefold service

Our customers decide what they put into Figurefold, including their own clients’ details. We process that data on their behalf, only to run, support and bill the service.

Service providers we rely on, depending on what a customer turns on: Cloudflare (network and hosting), Microsoft Azure (servers), DocuSeal (e-signatures), Daily (video calls), email and messaging providers the customer configures, and AI apps only when a user connects one.

If you’re a client of one of our customers, please contact that company first about your data; we’ll help them answer you.

Keeping and protecting it

We protect data with access controls, encryption in transit, audit logs and backups. Form messages are kept as long as we need them to deal with your request and any relationship that follows.

Your choices

You can ask to see, correct or delete what we hold about you by emailing bashar@lulutech.ca. If you’re not satisfied with our answer, you can contact the Office of the Information and Privacy Commissioner for British Columbia.